The PG&E Blackouts Had More of an Effect Than Just Leaving People in the Dark
Now that we have started settling into the fall season and the “wind events” (an actual term, now) have seemingly subsided, I’ve
The craziest part however, wasn’t how prepared or unprepared I and my family were though- it was how these power outages were going to affect our business and our clients. We learned really fast during the first event that there would be a ripple created but the events, an unintended consequence that would have an effect on me and my team- not having power in some of our service area meant that the real estate process was gong to be affected. Our business works hard to accommodate the real estate process and its (ever shrinking) windows of time to deliver service, so when power is going to be out in many areas that need our service we have to focus on how do we shift to make sure that we are able to provided what is need to our clients. For us, naturally our voicemail and emails were loaded with requests to reschedule, others completely neglected to realize that the properties that we were scheduled to service were “in the dark” and that we would not be able to offer a complete inspection.
In the long run, nearly everyone was accommodated; it was a learning experience for us. Although we hope that these planned outages don’t become the new norm- we are planning for how we can best make our clients and partners aware of potential complications in the future.